khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 2274577070
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Firstly, check your internet connection for a strong and stable signal. If the signal is weak, wait for a proper connection and click "send OTP" again. If the OTP still doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to assist with account transfer. This will help facilitate the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix the problem and allow you to log in and play without any issues. This should enable you to access the app smoothly and enjoy its updated features.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw money earned from gaming activities, excluding bonus collections. This withdrawal limit applies only to the earnings from gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed and take up to 24 hours to be completed. This delay occurs occasionally, but the app's overall reliability is still notable.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any real money won while playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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